What POP3 and SMTP servers do I use?

The POP/SMTP server you should be using is mail.yourdomain.com. Please replace yourdomain.com with your domain.

Note: Some ISP do not allow users to specify their own SMTP servers. If this is the case, please contact your ISP for their out going mail server names.

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How much storage space comes with my email account?

There is a fixed limit on the number of emails you can maintain on the server at any one time of 1000. This means that if you are using POP3 and not removing your emails from the server you will hit the limit. Also, if you are using webmail, you will need to periodically clean out old messages. The 1000 email limit is for all folders and regardless of the size of the email messages.
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Does my email account have a mailing list feature?

No. Currently we do not offer any mailing list feature and do not plan to offer one in the future.

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How do e-mail auto-responders work?

Autoresponders enable you to automatically reply to email messages you receive. This is useful if you won't be able to respond to your email for a few days. For example, you could leave a message telling everyone who emails you that you are on vacation and will write back soon. You cannot use an HTML formatted email in an autoresponder.

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Can I forward my e-mail to another account, such as a Yahoo! Mail or Hotmail account?

E-mail forwarding forwards your e-mail to another e-mail address or account such as Yahoo! Mail, Hotmail and other e-mail accounts. You can specify which e-mails to forward to what addresses in your control panel.

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Do I have access to my account 24 hours a day?

Yes, you have access to make modifications to your account 24 hours a day via the Globat Command Console, or via FTP.

How often can I upload to my site?
You have the ability to upload and update your site as often as you like, 24 hours a day, 7 days a week, 365 days a year.
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Do you offer Windows or ASP hosting?

1and1.com web hosting is based on a UNIX / ASP platform and yes we do support Windows hosting.
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Does 1and1.com offer anything to prevent me from getting spammed?

Yes, spam (also known as unsolicited commercial e-mail) is an unfortunate reality on today's Internet, and if you have an e-mail account you use regularly, you are bound to be receiving mails on a daily basis trying to sell you things you don't want or need. Sorting through these e-mails costs you time and money, so a spam blocking solution is as necessary to have as a firewall or anti-virus software. Globat offers the GlobNet software, which allows you to stop spam in its tracks.
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How do I set up my Outlook to get my website email?
How do I set up my Outlook Express to get my website email?
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Whether you are in the market for a new website design, a reworking of an existing website, a new logo, website

maintenance, animation or template creation, House of Dreams can help you achieve your goals.
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What is "Hosting"? - Hosting is a service provided by an ISP (Internet Service Provider). The client pays a monthly fee and the ISP allows millions of Internet user’s access to your site. This fee can average from $29 to more than a hundred dollars depending on the size of your site. The quality of the hosting equipment (servers), affects the price as well. Some companies, that offer free or discounted hosting, will operate on narrow bandwidth and slow out-of-date servers. Thus your web site will be delivered very slowly or not at all in some cases.
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What is involved with transferring hosting to House of Dreams Web Solutions provided hosting companies? - Transferring your website to House of Dreams Web Solutions, Inc is a simple process. Before we begin, we will need information regarding your current hosting company and your current domain name provider. Please call us (404.593.3944) and we can provide you with step by step instructions. The information that you provide us will need to be 100% accurate in order for the transfer process to be seamless (In 99% of the transfers there is no temporary loss of email or web service).
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Will I lose my email address if I switch hosting service? - No. You can continue to use your existing email address.

There are many options in managing an email address. The options are more complex than can be described in this brief forum. Please call us to speak with a service rep to discuss your options in more detail. 404.593.3944
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Does House of Dreams Web Solutions require a long-term hosting agreement? - No. We only require that you give us 30-days notice from the 1st of the month if you need to cancel or transfer hosting services. Many hosting companies require a 12 month commitment. We recommend you never sign this long-term agreement. If you ever become dissatisfied, you are obligated to maintain your relationship until the end of your agreement.
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What are my options for paying the monthly hosting fee? - Monthly Hosting Fee can be paid by automatic debit through AMEX, Visa, MasterCard or Discover. We can also take Checks or Money Orders.
What does "FTP" stand for and what does it mean? - File transfer protocol. This is commonly used to transfer large files from a host server to a client, or vice versa.
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Does House of Dreams Web Solution’s offer incentives if I refer a friend or college? - YES! We appreciate referrals and will reward you in one of several options which best suit you. Please call to discuss the current promotion and options. 404.593.3944
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Are Credit Cards safe over the Internet? - Yes. Current technology on the web is based on a 40-bit encryption code that is safe, reliable and easy to maintain.
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If credit cards are needed on my site, what is involved? - eCommerce is a complex option to a web presence. Please call to speak with a service rep to discuss in more detail 404.593.3944
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Can I use my web hosting account to access the Internet? - No. You need the two separate accounts. To surf the Internet you need an Internet Service Provider such as BellSouth, AOL, MSN, or Earthlink.
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What is a "mail server"? - A mail server is a software program that distributes files or information in response to
request sent via e-mail.
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Can I SPAM and send unsolicited emails if I host with House of Dreams Web Solution’s? - NO! House of Dreams Web Solution’s, Inc. is 100% AGAINST SPAM! If we receive SPAM complaints about your account, we will be forced to terminate your account without a refund. We can assist in marketing solutions that work much better than SPAM and are legal.